Privacy Policy

Last updated: April 4, 2026

1

Information We Collect

We collect information in the following ways:

Information you provide

Account registration details (name, email address), Stripe API credentials (restricted key), and any communications you send to us.

Information from Stripe

When you connect your Stripe account, we access customer, invoice, and subscription data solely to identify and recover failed payments. We do not access or store full payment card numbers.

Automatically collected data

Usage analytics (pages visited, features used, interaction patterns), device information (browser type, operating system), and log data (IP address, access times).

2

How We Use Your Information

  • Provide, operate, and maintain the Service
  • Detect failed payments and execute recovery email sequences
  • Send transactional communications related to your account
  • Monitor, analyze, and improve the Service and user experience
  • Ensure the security and integrity of the platform
3

Stripe Data Handling

Rebill.it connects to your Stripe account via a restricted API key with limited permissions. We access only the data strictly necessary to identify failed payment events and initiate recovery workflows. All payment processing is handled entirely by Stripe in accordance with PCI DSS Level 1 standards. We never store, process, or transmit cardholder data.

4

Data Sharing

We do not sell, rent, or trade your personal information. We may share data only with the following categories of recipients:

Infrastructure & service providers

Trusted third parties that help us operate the Service, including Stripe (payment processing), Supabase (database and authentication), Resend (email delivery), and Vercel (hosting). These providers are contractually obligated to protect your data.

Legal obligations

We may disclose information if required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Rebill.it, our users, or the public.

5

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.2+), encryption at rest, secure authentication via Supabase Auth with row-level security policies, and restricted access controls for production systems. While no method of transmission or storage is 100% secure, we are committed to safeguarding your information using commercially reasonable practices.

6

Data Retention

We retain your account and usage data for as long as your account remains active and as necessary to provide the Service. Upon account deletion, we will remove or anonymize your personal data within 30 days, except where longer retention is required by applicable law or legitimate business purposes (e.g., fraud prevention, legal compliance).

7

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access — request a copy of the personal data we hold about you
  • Rectification — correct inaccurate or incomplete data
  • Erasure — request deletion of your personal data
  • Portability — receive your data in a structured, machine-readable format
  • Withdrawal of consent — revoke consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@rebill.it.

8

Cookies & Tracking

We use strictly essential cookies for authentication and session management. We do not use third-party advertising cookies or cross-site tracking technologies. Analytics data is collected using privacy-respecting methods that do not rely on persistent tracking cookies.

9

International Data Transfers

Your data may be processed and stored in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws to protect your information.

10

Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

11

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through an in-app notification prior to the changes taking effect. Your continued use of the Service after such notification constitutes acceptance of the updated policy.

12

Contact

For privacy-related inquiries, data requests, or concerns, contact us at privacy@rebill.it.